--- title: "Caronie Publishing - Frequently Asked Questions" description: "Caronie Publishing business policies including terms & conditions of trading accounts, and privacy committment to our customers." url: "https://caronie.com.au/business-policies/4-frequently-asked-questions.html" date: "2026-07-28T10:02:47+00:00" language: "en-GB" --- AUD [![caronie logo 500 t](https://caronie.com.au/images/logo/caronie%20logo%20500-t.png)](https://www.caronie.com.au "Caronie Publishing") Wholesale needlework patterns and kits 0 Your shopping cart is empty! ## Frequently Asked Questions Details Category: [Information](https://caronie.com.au/business-policies.html) 1\. Do you sell to members of the public? **Answer:** No. We are a wholesale business. 2\. How can I open an account? **Answer:** Go to the "Become a Stockist" link at the bottom right of each page on our website and complete the required information including your ABN. Our account application form will be sent to you by email once you have registered. 3\. Do you have a minimum order amount? **Answer:** Yes. Minimum order amount is AU$100.00 4\. How do you calculate shipping? **Answer:** We use Australia Post for shipping and calculate the amount based on weight with a maximum charge of $30 5\. Do you sell cross stitch charts as PDF files instead of paper copies. **Answer:** Our cross stitch designs are only available as printed charts at the present time. This is usually a decision of the designer/copyright owner. ### Product categories - [ ![Knitting ](https://caronie.com.au/images/com_eshop/categories/resized/mincepiex2-white-100x100.jpg) ](https://caronie.com.au/knitting.html "Knitting ") [ Knitting ](https://caronie.com.au/knitting.html) - [ ![Cross Stitch](https://caronie.com.au/images/com_eshop/categories/resized/two%20wrens362-300-100x100.jpg) ](https://caronie.com.au/cross-stitch.html "Cross Stitch") [ Cross Stitch ](https://caronie.com.au/cross-stitch.html) - [ ![Patchwork](https://caronie.com.au/images/com_eshop/categories/resized/cushion-flower-mumm2-100x100.jpg) ](https://caronie.com.au/patchwork.html "Patchwork") [ Patchwork ](https://caronie.com.au/patchwork.html) - [ ![Applique](https://caronie.com.au/images/com_eshop/categories/resized/bush-koala-display-100x100.jpg) ](https://caronie.com.au/applique.html "Applique") [ Applique ](https://caronie.com.au/applique.html) ### Our products **Caronie Products** [ ![Pattern for book page - fish](https://caronie.com.au/images/com_eshop/products/resized/process-fish-2a-100x100.JPG) ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-fish.html) #### [ Pattern for book page - fish ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-fish.html "Pattern for book page - fish") [ ![Pattern for book page - possum](https://caronie.com.au/images/com_eshop/products/resized/who-is-in-garden-possum-7-display-s-100x100.jpg) ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-possum.html) #### [ Pattern for book page - possum ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-possum.html "Pattern for book page - possum") [ ![Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ](https://caronie.com.au/images/com_eshop/products/resized/image_5e68c6c334845_ohio-star-santa-mat-8-vsml-100x100.jpg) ](https://caronie.com.au/patchwork/patchwork-patterns/ohio-star-cushion-or-table-centre-pattern-from-ellie-s-cottage-104.html) #### [ Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ](https://caronie.com.au/patchwork/patchwork-patterns/ohio-star-cushion-or-table-centre-pattern-from-ellie-s-cottage-104.html "Ohio Star Cushion or Table Centre pattern from Ellie's Cottage ") [ ![Pattern for book page - kookaburra](https://caronie.com.au/images/com_eshop/products/resized/bush-kooka-display-100x100.jpg) ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-kookaburra.html) #### [ Pattern for book page - kookaburra ](https://caronie.com.au/applique/applique-patterns/pattern-for-book-page-kookaburra.html "Pattern for book page - kookaburra") [ ![Blue Dutch Iris miniature cross stitch kit by Mary Elizabeth Designs.](https://caronie.com.au/images/com_eshop/products/resized/blue-dutch-iris-whiteframe-100x100.jpg) ](https://caronie.com.au/cross-stitch/cross-stitch-kits/blue-dutch-iris-miniature-cross-stitch-kit-by-mary-elizabeth-designs.html) #### [ Blue Dutch Iris miniature cross stitch kit by Mary Elizabeth Designs. ](https://caronie.com.au/cross-stitch/cross-stitch-kits/blue-dutch-iris-miniature-cross-stitch-kit-by-mary-elizabeth-designs.html "Blue Dutch Iris miniature cross stitch kit by Mary Elizabeth Designs.") [ ![Hen Potholder - 2 pack kit](https://caronie.com.au/images/com_eshop/products/resized/hens-2-100x100.jpg) ](https://caronie.com.au/patchwork/patchwork-patterns/hen-potholder-2-pack-kit.html) #### [ Hen Potholder - 2 pack kit ](https://caronie.com.au/patchwork/patchwork-patterns/hen-potholder-2-pack-kit.html "Hen Potholder - 2 pack kit") ### Our Brands - [ ![MikiFitz](https://caronie.com.au/images/com_eshop/manufacturers/resized/Miki%20Fitz-comp-150x150.jpg) ](https://caronie.com.au/mikifitz.html "MikiFitz") - [ ![Mamie](https://caronie.com.au/images/com_eshop/manufacturers/resized/Mamie%20Designs-comp-150x150.jpg) ](https://caronie.com.au/mamie.html "Mamie") - [ ![Ripley Wood](https://caronie.com.au/images/com_eshop/manufacturers/resized/Ripley%20Wood-150x150.png) ](https://caronie.com.au/ripley-wood.html "Ripley Wood") - [ ![Connor&Lachie](https://caronie.com.au/images/com_eshop/manufacturers/resized/connor%20%20lachie-150x150.png) ](https://caronie.com.au/connor-lachie.html "Connor&Lachie") - [ ![Mary Elizabeth](https://caronie.com.au/images/com_eshop/manufacturers/resized/Mary%20Elizabeth-comp-150x150.jpg) ](https://caronie.com.au/mary-elizabeth.html "Mary Elizabeth") - [ ![Ellie's Cottage](https://caronie.com.au/images/com_eshop/manufacturers/resized/Ellies%20Cottage-comp-150x150.jpg) ](https://caronie.com.au/ellie-s-cottage.html "Ellie's Cottage") - [ ![Maureen Maguire](https://caronie.com.au/images/com_eshop/manufacturers/resized/Maureen%20Maguire-comp-150x150.jpg) ](https://caronie.com.au/maureen-maguire.html "Maureen Maguire") - [ ![Caronie](https://caronie.com.au/images/com_eshop/manufacturers/resized/caronie-logo-150x150.png) ](https://caronie.com.au/caronie.html "Caronie") - [ ![Amber&Louise](https://caronie.com.au/images/com_eshop/manufacturers/resized/amber%20and%20Louise-comp-150x150.jpg) ](https://caronie.com.au/amber-louise.html "Amber&Louise") ### Business Policies - #### [Privacy Policy](https://caronie.com.au/business-policies/3-privacy-policy.html) - #### [Terms and Conditions.](https://caronie.com.au/business-policies/2-terms-and-conditions.html) ### About Caronie Publishing - #### [Contact us](https://caronie.com.au/business-policies/9-contact-us.html) - #### [History & Mission](https://caronie.com.au/business-policies/5-history-mission.html) ### Become a Stockist ### Copyright Caronie Publishing all rights reserved ### Site by Tradielinks [](https://caronie.com.au/javascript:)